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FAQ

Flashing​

Q: "Detect Device" shows nothing after entering Recovery mode.

  • Check that the USB-C cable supports data transfer (not a charge-only cable).
  • On Linux, verify with lsusb | grep NVIDIA. The device should appear as NVIDIA Corp. APX.
  • On Windows, USB passthrough via WSL2 requires usbipd. Run usbipd list to check if the device appears, then usbipd attach --wsl --busid <ID> to pass it through.
  • Try a different USB port, preferably USB 3.0 directly on the motherboard (avoid hubs).

Q: Flashing fails partway through with an error.

  • Ensure the Ethernet cable between PC and Jetson is connected (some BSP flash scripts require it even when flashing over USB).
  • Verify you have at least 20 GB of free disk space.
  • Re-enter Recovery mode and retry. A single failure does not brick the device.

Q: Flash takes more than 15 minutes.

  • This is uncommon. Check that the USB cable is plugged into a USB 3.0 port. USB 2.0 will be significantly slower.

SSH / Connection​

Q: Cannot connect to Jetson over SSH.

  • Verify the Jetson and PC are on the same network, or that PC Network Sharing is enabled.
  • Confirm the SSH service is running on Jetson: sudo systemctl status ssh
  • Check the IP address — use the Jetson Init serial wizard or check your router's DHCP table.

Q: SSH connects but then immediately disconnects.

  • The Jetson may have run out of memory. Check with free -h and consider enabling swap via the Skills module.

VNC / Remote Desktop​

Q: VNC screen is black after connecting.

  • The Jetson's display server may not be running. Try: sudo systemctl restart gdm3
  • If no physical display is attached, you may need to configure a virtual display in /etc/X11/xorg.conf.

Q: noVNC in the browser shows "Disconnected".

  • Confirm the VNC server is running on the Jetson: ps aux | grep vncserver
  • Check that port 5900 (or the configured VNC port) is not blocked by a firewall.

App Market​

Q: App installation fails with "Docker not found".

  • Use the Skills module to install Docker first, or run: curl -fsSL https://get.docker.com | sh

Q: A Docker image fails to pull.

  • This is usually a network issue. Ensure the Jetson has internet access — use PC Network Sharing if needed.
  • If you are behind a proxy, enable Auto Proxy Forward in the PC Network Sharing tab.

Skills​

Q: A skill fails with a permission error.

  • Most skills require sudo privileges. Make sure the SSH user has passwordless sudo configured, or enter your password when prompted in the skill log.

Q: My custom OpenClaw skill is not showing up.

  • Restart the DevelopTool after placing the skill file in skills/openclaw/. The tool loads custom skills on startup.

Tech Support & Product Discussion​

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