Skip to main content

Get Started with T1000-E Tracker

note

When the device is in the states below, please don't manually reboot or turn off it. Or else the device can be dead.

  1. Not finishing the message transmission process
  2. Being configured

Video Tutorial​

Part 1: Unboxing Setup​

Part 2: Status Indicators​

Part 3: Flash New Firmware​

note

Before flashing the firmware, please ensure you bought the T1000-E for Meshtastic. Please don't flash the firmware to other tracker model that doen't support Meshtastic. Please don't use NRF-OTA to update the firmware, it may cause the device to be completely dead.

Part 4: Troubleshooting Instruction​

Get Started​

Download Meshtastic App:

Power on the device​

Press once to power on the device, there will be a rising melody, and the LED light will stay on for about 1s.

tip

If the device doesn't respond when you press the button, please charge it first. Do not use the fast-charging charger.

Connect via App​

  • Select the target device on the Bluetooth panel.

pir

  • Enter the code(default code is 123456) and then click OK to connect the device.

pir

Connect via Website​

If you want to text messages and communicate with other nodes in the website, you can connect the device to the Meshtastic Website now.

Step 1: Open the Website

Click here to go to the webstite.

pir

Step 2: Add the new device

Click "+ New Connection".

pir

There are two ways to connect. You can choose your preferred method.

Method 1: Via Bluetooth

Choose bluetooth method. Choose the device ID in the pop-up window.

pir

Method 2: Via Serial

Choose serial method. Open the device manager to see which port the device is connected to. Choose that port in the pop-up window.

pir

Your device will be shown in the list. Click to connect. If the connection succeed, you can see the device status directly on the website.

pir

Configure the Parameters​

In order to start communicating over the mesh, you must set your region. This setting controls which frequency range your device uses and should be set according to your regional location.

pir

Region List

Region CodeDescriptionFrequency Range (MHz)Duty Cycle (%)Power Limit (dBm)
UNSETUnsetN/AN/AN/A
USUnited States902.0 - 928.010030
EU_868European Union 868MHz869.4 - 869.651027

Refer to LoRa Region by Country for a more comprehensive list.

info

EU_868 has to adhere to an hourly duty cycle limitation of 10%, calculated every minute on a rolling 1-hour basis. Your device will stop transmitting if you reach it, until it is allowed again.

Now that you have set the LoRa region on your device, you can continue with configuring any LoRa Configs to suit your needs.

Sensor Configuration​

SensorDescription
Temperature✅
LightNot supported by the App currently
AccelerometerTo be continued

Temperature Sensor Config

Navigate to Settings -> Telemetry(Sensors) -> Enable sensors.

pir

Buzzer and LED Config

TypeOutput PIN
BuzzerPWM buzzer25
LED-24

Navigate to Settings -> External Notification -> Enable GPIO -> Set Output Pin GPIO.

pir

Check External Notification Config for more details.

tip

After you update the device configuration, the device will restart, which may take some time.

Flash Firmware​

Check the Firmware Version​

Navigate to Settings -> Firmware Updates, check the current firmware version.

pir

⚠️DO NOT FLASH THE FOLLOWING FIRMWARE
​

danger

DO NOT FLASH OTHER FIRMWARE OTHER THAN T1000-E FIRMWARE, THIS MAY CAUSE THE DEVICE TO FREEZE.

The following firmware will brick your device：

  • nrf52_promicro_diy_tcxo
  • nrf52_promicro_diy_xtal
  • Dongle_nRF52840-pca10059-v1
  • feather_diy
  • TWC_mesh_v4
  • wio-sdk-wm1110
  • wio-tracker-wm1110
  • xiao_ble

Flash the Application Firmware​

note

Before flashing the firmware, please ensure you bought the T1000-E for Meshtastic. Please don't flash the firmware to other tracker model that doen't support Meshtastic. Please don't use NRF-OTA to update the firmware, it may cause the device to be completely dead.

Step 1: Enter DFU mode​

Visit Meshtastic Web Flasher.

Connect the device to your PC, select the device to Seeed Card Tracker T1000-E and choose the latest firmware, then click Flash.

pir

Click Enter DFU Mode, there will be a serial port named T1000-E xxx display, click and connect it, the green LED will be solid, and there should be a driver named T1000-E display.

pir

pir

Step 2: Flash Erase​

note

Before flashing the firmware, please flash the erased firmware first!

Click the trash symbol.

pir

Download the erase firmware and copy to the driver.

pir

This process may take some time, wait for the drive to disappear, then open a serial monitor to complete the erase process.

Step 3: Flash Firmware​

Select the latest firmware, and download the UF2 file.

pir

Copy UF2 file to the DFU drive. Firmware should be flashed after the file is downloaded and the device reboots.

FAQ​

How to check the device name​

Visit Meshtastic Web Flasher.

Click Open Serial Monitor, connect the device to your PC, check the serial log, keyword using nodenum.

pir

pir

How to reboot the device​

Press and hold the button, then connect the charging cable.

Troubleshooting​

Device never turns on​

  • Charge the device for 1~2 hours

  • Change the charging cable

  • Sometimes it looks like turning off, but in fact it is because the LED and the buzzer have not been activated. Check the following parameters:

pir

  • If still no luck, press and hold the device button, then connect the charging cable, see whether or not the a disk pop out in your PC. If so, click here to re-install the bootloader

Device stuck in boot loop​

Description:

The device will restart repeatedly, and the serial port connects and disconnects repeatedly.

Solution:

  • Step 1: Try to enter DFU mode manually: press and hold the device button, then quickly connect the charging cable twice, the green LED will be solid on.
note

To successfully enter the DFU mode, you need to perform this operation quickly. You may need to try multiple times.

pir

Device bricked​

Description​

The device not responding, no LED, can not pair with your App.

1) Device can still enter the DFU mode, then try to flash the bootloader.

Flash the Bootloader​

note

When you are flashing the bootloader, please make sure the cable connection is stable and DO NOT disconnect it during the flash process.

Step1: Adafruit-nrfutil Installation

Prerequisites

This is recommended method, to install latest version:

pip3 install --user adafruit-nrfutil

Step2: Check your port number

Connect your device to your PC, and check the port number.

Example:

pir

Step3: Flash the bootloader

In the terminal or command prompt, navigate to the directory where you downloaded the bootloader zip package and execute the following command, replacing the correct port for your device:

  • For Windows:
adafruit-nrfutil --verbose dfu serial --package t1000_e_bootloader-0.9.1-5-g488711a_s140_7.3.0.zip -p COMxx -b 115200 --singlebank --touch 1200
  • For others:
adafruit-nrfutil --verbose dfu serial --package t1000_e_bootloader-0.9.1-5-g488711a_s140_7.3.0.zip -p /dev/tty.SLAB_USBtoUART -b 115200 --singlebank --touch 1200

pir

When you have completed the above steps, then you can follow this step to flash the application firmware.

2) Device can not enter DFU mode, but the serial port can be detected.

  • Open a serial port tool

  • Set the baud rate to 1200.

  • Connect the device. The light will flash briefly when you connect it. Keep trying this until the light stays on, means the device can back to DFU mode, then flash bootloader -> Erase flash -> flash the firmware.

3) Device can not enter DFU mode and no serial port display

  • press and hold the device button, then connect the charging cabl. After a disk pop out in your PC, you may see the serial port.

  • If still no luck, please disconnect the charging cable and leave the device for a few days until the battery is completely drained, then connect the charging cable and try to pair it again.

4) If none of the above steps work, please contact the tech support: [email protected]

Firmware flashing failed​

  • No data received on serial port

pir

Check if the device is in the DFU mode, the green light will be solid when the device is in DFU mode.

  • Can't open serial port

pir

Check if the port is correct, or try another port.

Device automatically turn off​

Description​

  • After the device turning on, it will turn off or reboot automatically after a while.
  • The serial port log ran for a while and then stopped.

This is possibly caused by manually and forcely rebooting or turning off the device when the device is in the following states:not finishing the messages transmission process, being configured......

Factory Reset​

Click here to erase the device. And then re-flash the latest firmware.

Signal Quality​

  • SNR reflects the quality of the communication link. Normal device usually operates above -7 dB. Device with a SNR lower than -10 dB indicates poor performance.

  • RSSI is determined jointly by the device and its surrounding environment. Normal device usually operates above -110 dBm. Device with an RSSI lower than -115 dBm is considered to have poor performance.

    To achieve the best signal effect, please use the device in an open, unobstructed area with minimal interference for use.

Resource​

Tech Support & Product Discussion​

Thank you for choosing our products! We are here to provide you with different support to ensure that your experience with our products is as smooth as possible. We offer several communication channels to cater to different preferences and needs.

Loading Comments...